Closing the gap between what we know and what we deliver
Across sub-Saharan Africa, healthcare institutions are deeply committed to delivering high-quality care. Yet too often, quality is approached through assurance and accreditation alone — while the deeper work of continuous, system-driven improvement remains underdeveloped.
The result is a persistent gap between what we know and what is consistently delivered at the bedside. Preventable harm — from infections to medication errors — continues to occur, not because of a lack of expertise or guidelines, but due to weak systems that fail to reliably translate knowledge into practice.
At ACQUIRE, we have learned that sustainable improvement happens closest to where care is delivered — at the frontline. It is at this level that problems are most visible, solutions are most practical, and change can happen in real time.
…but frontline change must be enabled, supported, and sustained by leadership.
Aligning leadership with frontline change
The ACQUIRE C-Suite QI-PS Experiential Leadership Course brings together CEOs and senior leaders from institutions whose frontline teams have already engaged in ACQUIRE's QI-PS experiential journey. These teams are actively testing and implementing changes to improve care. The role of leadership, therefore, is not to initiate improvement — but to recognize it, prioritize it, support it, remove barriers, and create the conditions for it to scale and sustain.
This is not a traditional training. It is a peer-driven, experiential learning journey where leaders engage with real institutional challenges, learn from one another, and strengthen their ability to support improvement at the point of care.
By the end, leaders will be able to…
Master the principles of clinical governance and leverage them to drive continuous quality improvement and patient safety in modern medical practice.
Confidently apply core QI methodologies and tools to foster a culture of excellence and create an environment where frontline QI teams can thrive.
Design and implement a high-impact improvement project that addresses a critical quality or patient safety challenge — delivering measurable, sustainable results.
Core learning themes
- 01Performance Management: Using Data for Quality Improvement
- 02Theories of How Change Happens
- 03Professionalism in Healthcare
- 04Leading Innovation in Healthcare Teamwork
- 05Leading Under Conditions of Uncertainty
- 06Inspiring Accountability as Leaders
Complemented by
- Weekly virtual expert-guided sessions grounded in real-world challenges.
- Opportunities to engage broader senior management teams.
- Continued strengthening of frontline teams' capability through foundational QI training (targeting at least 50% of staff).
Executive teams ready to enable change
- —CEOs and Senior Management Team members of healthcare institutions.
- —Leaders whose frontline teams are participants in the 2026 QI-PS Experiential Leadership Course.
- —Institutions ready to strengthen the link between frontline action and leadership support.
The 2026 cohort will bring together approximately 120 healthcare leaders from 9 African countries — a powerful space for shared learning across contexts.
Outcomes leaders take home
- 01Strengthened ability to enable and sustain frontline-led quality improvement.
- 02Practical approaches to remove system barriers and support teams in real time.
- 03A targeted solution to a critical institutional challenge, designed and tested (Capstone project).
- 04Alignment between leadership priorities and the frontline realities of care delivery.
- 05Membership in a peer network advancing quality and patient safety across the region.
How the four weeks run
Cohort 1 — weekly journey · June 2026
Wednesday sessions, each paired with a capstone project milestone.
In-person sessions convene at Brackenhurst, Limuru. Graduation is the closing in-person session. Draft schedule — dates confirmed on enrolment.
Strengthen the link between leadership and frontline care
Bring your executive team into a peer network advancing quality and patient safety across the region.
Express interest in Cohort 1