Reducing Defaulter Rates in DM Clinic: A Quality Improvement Project at PCEA Chogoria Hospital
Patient defaulting is a pressing issue in P.C.E.A Chogoria Hospital’s Diabetes clinic. To address this concern, a collaborative Quality Improvement (QI) project was undertaken with other mission hospitals in central and eastern Kenya. The project spanned six months and involved virtual training, coaching, and weekly meetings. Chogoria’s SMART goal was