From Theory to Practice: Celebrating Our 2025 QI Experiential Leadership Graduates

March - July 2025

At the beginning of 2025, ACQUIRE invited healthcare workers who had completed the 2024 ACQUIRE Theory QI Leadership Course to take the next step: the 16-week ACQUIRE Experiential Leadership Course, run from March to July 2025. This program built directly on the Theory Course, equipping frontline teams to put quality improvement (QI) principles into action in real-world healthcare settings.

The ACQUIRE Experiential Leadership Course focused on three groups: hospital-based QI teams, mentor-coaches, and C-Suite leaders. Selection was competitive—53 hospital-based QI teams applied, and 26 were chosen and paired with mentor-coaches, who also received training. From these institutions, a cohort of C-Suite leaders was also selected to ensure leadership alignment and support.

Guided by ACQUIRE’s mentor-coaches and backed by their institutional leaders, 22 QI teams successfully graduated on 10–11 July 2025.

Even before graduation, this cohort’s QI learning was evident. Several hospitals have already integrated QI projects into their 2025/26 institutional performance targets, requiring departments to align projects with hospital priorities, report quarterly progress, and present outcomes at annual scientific forums. This is how change happens, one department at a time, one hospital at a time, one healthcare worker at a time.

What follows are the success stories and the lessons learned along the way—because in QI, the only true failure is failing to learn.

Improve hand hygiene compliance among healthcare workers at OPD, Maternity and General Surgical ward in from 34% to 60 % in March-July 2025

A quality improvement team project by Mengo Hospital, Uganda

With team leadership from Ms. Musiimire Grace and mentorship by Dr. Bernadette HangallaMr. Godfrey Ssemmanda, Sr. Kayaga Heron, Sr. Kinobe Lydia, Dr. Nambago Simonworked to champion smarter hand hygiene practices to improve patient care.

To improve Completeness of Partograph documentation from 0% to 30%

A quality improvement team project by Port Reitz Sub-County Hospital in Mombasa County, Kenya

With team leadership from Khadija Luvuno and mentorship by Yusra Awadh, — Abdalla Mpigabao, Amina Ibrahim, Dr. Bijuma Mitwan, Dorah Mwambela, Dr. Karima Dawoodbhai, Dr. Kassam Yusuf, Dr. Neema Ali, Josephine Waronja, Mwanakarama Mohammed — worked to champion smarter partograph documentation to improve maternal care.

Reduction of turn around time (TAT) in adult accident and emergency

A quality improvement team project by Coast General Teaching and Referral Hospital, Kenya

With team leadership from Dr. John Kinyua Murithi and mentorship by Miriam Kithuka — Dr. Tima Nassir, Dr. Abdallah Tariq, Rukia Hussein, Zuhura Ali Shee, Mapenzi Nzai, worked to champion faster turnaround in adult accident and emergency care

Reducing Emergency Room Length Of Stay To Meet The 4-Hour Benchmark

A quality improvement team project by Duchess International Ikeja, Nigeria

With team leadership from Adebayo Grace and mentorship by Olabisi Ogunbase, — Esedafe Ayetuoma Grace, Evans Victoria, Iduh Nonye, Maxwell Victoria, Olobade Modupeoluwa, Osumili Graceworked to champion shorter emergency room stays to meet the 4-hour benchmark.

Reducing Patient Waiting Time in the Cardiology Outpatient Clinic

A quality improvement team project by General Hospital Odan, Lagos, Nigeria

With team leadership from Dr. Onaleye Simeon Omotayo and mentorship by Olabisi Ogunbase — Agun Omotunde Aderonke, Akinruli Adeyinka Amos, Animashaun Afusat Mopelola, Dr. Oyeniyi Kehinde Temitope, Okunmuyide Oluwakemi Dele, Olaitan Akeem Oladimejiworked to champion faster cardiology clinic services.

 

Enhancing Psychological Safety and a Just Culture Evidenced by Increased Reporting of Medical Errors and Adverse Events

A quality improvement team project by Halisi Family Hospital, Kenya

With team leadership from Caroline Kendi Gichuru and mentorship by Argwings Chagwira — Dr. David Kutwa, Elizabeth Mwaura, Ema Cheptoo, Eric Obora, Immaculate Moruri, Martins Rhonde, Milliam Kamau, Norah Ogake, Paul Malonza, Dr. Njeri Okelloworked to champion a safer healthcare environment — fostering psychological safety and a just culture.

Improving Adherence of Prescribed Intravenous Fluids Administered in DKA Management among adult patients

A quality improvement team project by Kenyatta National Hospital, Kenya

With team leadership from Paul Kamau and mentorship by Dr. Samora Michelle — Allan Kwenah, Austus Njoroge, Dr. Mary Gitau, Martin Munene, Khathija Mohamed worked to champion safer, more consistent newborn care — streamlining fluid prescriptions by aligning practice with pre-calculated volume templates.

Shifting from a blame culture to a just culture as a means of enhancing medication error reporting

A quality improvement team project by Mbingo Baptist Hospital, Cameroon

With team leadership from Mr. Kan Perez and mentorship by Dr. Samora Michelle — Lukong Doris, Mboameh Tsiagehmbom Nkeh, Mukeh Fidelis, Tabi Patience, Tiba Laviniaworked to champion safer care by reducing medication errors.

Improving Patient Satisfaction by strengthening communication on treatment and aftercare instructions in medical wards

A quality improvement team project by Mwai Kibaki Referral Hospital, Kenya

With team leadership from Dr. Einstein Kibet and mentorship by Gerald MurithiMr. Apollo Odanga, Ms. Cynthia Ikuha, Ms. Esther Karuku, Ms. Grace Karanja, Mr. Julius Ita, Mr. Kennedy Okinda, Ms. Susan Wakiuru, Ms. Winnie Karuga worked to champion patient-centred care to boost health outcomes and satisfaction.

Reduction of turn around time (TAT) in discharge process for insurance (SHIF) patients

A quality improvement team project by Coast General Teaching and Referral Hospital, Kenya

With team leadership from Lilian Ngugi and mentorship by Mugisha NkoronkoAnn C. Mumbua, Bilha Mutesh Wafula, Erick Omwega Saisi, Erick Otieno, Margaret Munyazi, Mary Namalwa, Miriam Kithuka, Salome Mghoi, Violet N. Wafulaworked to champion faster discharge for insurance patients.

Quality patient safety improvement

A quality improvement team project by Benjamin Mkapa Hospital, Tanzania

With team leadership from Fadhili T. Katulla and mentorship by Mugisha Nkoronko — Cecilia Mosha, Christina Benny, Irene P. Mtenga, Jacqueline Mkama, Lucas J. Susu, Nicholaus Mashauri, Ramadhan Mfanga, Veronica Gwisuworked to champion patient safety improvements.

Reducing Waiting Time for Caesarean Section Deliveries

A quality improvement team project by Pumwani Maternity Hospital, Kenya

With team leadership from Everlyne Seleina Kurunoi and mentorship by Colleen Araka — Bonny Wasike, Daniel Kamau Mwangi, Hezron Munene Kailanya, James Masese, Kipkemoi Peter Ngeno, Mary Mawia Mukui, Mary Wafula, Maureen Mutheu Kaloki, Mustabshira Fofeek Said, Robert Chacha Mwita, Rose Njoki Githura worked to champion quicker Caesarean section delivery times.

Reducing Medication Errors in inpatient units from 30% to 20% by the end of July 2025

A quality improvement team project by M.P. Shah Hospital, Kenya

With team leadership from Carolyne Machio and mentorship by Yusra Awadh — Brenda Kiiru, Christine Kinyua, Christine Waithira, Dr. Pratik Patel, Lilian Mulinge, Ruth Macharia, Scholastica Achieng worked to champion safer care by reducing medication errors.

Improving Male Patients Experiences and Reducing Dental Anxiety At Masango-Sanyane Incorporated Dental clinics

A quality improvement team project by Supplementary Health Services in Botswana

With team leadership from Dr. Kelebogile Kgosibodiba and mentorship by Colleen Araka — Ms. Baboloki Gaseitsiwe, Ms. Nothando Buno worked to champion better patient experience in dental and emergency care.

Improvement of Nursing Care by Reducing Pressure Injuries in the Medical-Surgical and Intensive Care Units

A quality improvement team project by AIC Kijabe Hospital, Kenya

With team leadership from Tabitha Karimi Ntarangwi and mentorship by Gladys MutisyaAlice Wamuyu Kiniri, Margaret Anyango, Nancy Wangeci Wachiuri, Dr. Peris Kiarie worked to champion better nursing care by reducing bedsores.

Enhancing Net-Promoter Score and overall patient experience in the ER

A quality improvement team project by Uganda Martyrs Hospital, Lubaga

With team leadership from Dr. Yasin Katende and mentorship by Gladys Mutisya — Arthur Egulu, Carol Nankya, Dr. Beatrice Nakiryowa, Esther Mutesi, Herbert Ndugwa, Ika Eddy, Jennifer Nakawuki, Justine Nakimpi, Lilian Nakayiza, Lucky Jacent, Margret Nampijja, Dr. Milka Habte, Molly Nankinga, Reginah Nak Yeyune Zziwa, Dr. Ruth Nsamba, Sophia Bulya, Talemwa R. Kiiza, Winnie Nalukengeworked to champion enhanced patient experience in ER and paediatric care.

Reduce the incidence of hospital acquired/late onset neonatal sepsis

A quality improvement team project by Mbagathi County Referral Hospital, Kenya

With team leadership from Stella Mburu and mentorship by Ednah Ojee — Agnes Mutiso, Dorothy Kilonzo, Dr. Ericah Koima, Elijah Ouma, Maureen Njagi, Mercy Ngiwil, Monicah Kipsang, Norah Yego, Rebecca Toroitich worked to champion newborn health by reducing neonatal sepsis.

Reducing Prolonged Emergency Room Waiting Time Beyond 4 Hours By 30% Through Process Optimization

A quality improvement team project by Reddington Hospital, Nigeria

With team leadership from Nnanyelugo Ebuka Chrysogonus and mentorship by Ednah Ojee — Esther Adejinmi, Linda Ogunsuyi, Olufunke Ijimakin, Temitope Adeoye-Lawal, Tobechi Ozuzu worked to champion faster emergency care by reducing wait times by 30%.

Strengthening patient safety through streamlined discharge process: Focus on Pharmacy interventions

A quality improvement team project by Premier Hospital, Kenya

With team leadership from Evelyn B. Gathoni and mentorship by Miriam Kithuka — Agnes Kibiti, Arifa Turabali, Dr. Faith Towett, Elizabeth Musyoki, Janet Kemunto, Peninah Muthoga, Dr. Zainab Hassanali worked to champion safer discharges through pharmacy interventions.

Increase percentage of pregnant women receiving comprehensive clinical check and HB Laboratory testing during antenatal visits

A quality improvement team project by Nasawa Health Centre, Malawi

With team leadership from Alex Mwale and mentorship by Lucy Simotwo — Catherine Suzumire, Frank Akuwa, Hanna Muyaya, James Masanza, Mcdonald Saliji worked to champion improved antenatal care for pregnant women.

Optimal in-patient transfer

A quality improvement team project by Massey Street Children’s Hospital, Lagos Nigeria

With team leadership from Fagbuyi Oluwaseun Yewande and mentorship by Walter Kiptirim — Adeboyejo, Oluwasola Oluseyi, Adu, Temitope Comfort, Chima Sholabi, Joseph A. Obioha, Jumoke, Ogunkoya, Okoro, Agatha Ijego worked to champion smoother in-patient transfers.